What to expect
Sitters who host or visit are reviewed with photos of their home or boarding area as part of verification, and you can agree visit times and routines in the chat.
Before you leave, check the air-conditioning schedule, leave the sitter a backup plan if the power or AC fails, and make sure fresh water is available in more than one room.
Pet Sitting — FAQ
Where is pet sitting available?
OnlyPaw is available worldwide. Because it's a marketplace, who you can book depends on the providers approved near your address — the app shows who's available before you pay.
How much does pet sitting cost?
Providers set their own prices in their local currency, so you see each provider's rate before you book. At checkout OnlyPaw adds a service fee of 10% of the service price, with a minimum of USD 2 and a maximum of USD 20 (or the equivalent in your local currency), shown before you pay. Your payment is held and only released to the provider after the service is completed.
How are pet sitters vetted?
Every pet sitter must submit a government ID, a selfie and photos of their home, and pass a pet-safety knowledge test with a 70% pass mark. The OnlyPaw team reviews each application — and each additional service — before it goes live.
Can a pet sitter in your city look after my cat?
Yes. Cats often do best staying in their own home, and many OnlyPaw sitters care for cats — feeding, litter, play and medication. Mention your cat's routine and any hiding spots in the booking notes.
What if I need to cancel?
One cancellation rule applies to every booking: you get a full refund (including the OnlyPaw service fee) if you cancel at least 24 hours before the start, and no refund after that. If the provider cancels, you always get a full refund.
What happens in an emergency?
Every active booking has an SOS button in the app. It alerts the other party and the OnlyPaw team straight away. If your pet needs urgent medical care, contact a vet or emergency clinic first.