What to expect
Walkers can offer extras such as photo updates, a report card, pick-up from home or an extra 30 minutes — you see what each walker offers before booking.
Ask for walks before about 7am or after sunset in the hot months, keep them short, and let your walker skip or shorten a walk if the ground is too hot — a quick back-of-the-hand test on the pavement tells you in seconds.
Dog Walking — FAQ
Where is dog walking available?
OnlyPaw is available worldwide. Because it's a marketplace, who you can book depends on the providers approved near your address — the app shows who's available before you pay.
How much does dog walking cost?
Providers set their own prices in their local currency, so you see each provider's rate before you book. At checkout OnlyPaw adds a service fee of 10% of the service price, with a minimum of USD 2 and a maximum of USD 20 (or the equivalent in your local currency), shown before you pay. Your payment is held and only released to the provider after the service is completed.
How are dog walkers vetted?
Every dog walker must submit a government ID and a selfie, and pass a pet-safety knowledge test with a 70% pass mark. The OnlyPaw team reviews each application — and each additional service — before it goes live.
Is it safe to walk my dog in the summer heat?
Yes, if walks are timed and sized for the heat. In hot climates such as the UAE and the wider Gulf, summer daytime temperatures regularly pass 40°C and pavement in direct sun can burn paw pads, so outdoor time belongs to early morning and after sunset. On OnlyPaw you can ask for early or late time slots and shorter walks, and discuss your dog's limits with the walker in the chat before booking.
What if I need to cancel?
One cancellation rule applies to every booking: you get a full refund (including the OnlyPaw service fee) if you cancel at least 24 hours before the start, and no refund after that. If the provider cancels, you always get a full refund.
What happens in an emergency?
Every active booking has an SOS button in the app. It alerts the other party and the OnlyPaw team straight away. If your pet needs urgent medical care, contact a vet or emergency clinic first.